SCOTTEVEST Careers

Our immediate openings include:

Customer Service Director

SCOTTEVEST, Inc. is the world’s most innovative travel and every-day clothing company, based in Ketchum, Idaho. Recently listed on INC. Magazine as one of the fastest growing private companies in America, boasting a 100% year-over-year growth for the past 2 years. We were also named to the Internet Retailer Hot 100 List. We are looking for an Customer Service Director who would love to live and work in Ketchum, Idaho. Do you love to ski, hike, fish, and bike? Do you thrive in a fast paced environment and willing to roll up your sleeves and get it done? If so, this could be the perfect opportunity to join our dynamic team and impact the future of the company.

Main Job Tasks and Responsibilities

• Provide hands-on training and management of customer service team members.
• Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results.
• Determines customer service requirements by maintaining contact with customers; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
• Leveraging new and existing technology to better service customers.
• Develop training protocols and manuals to ensure all team members have the ability to service customers to the highest level possible.
• Provide scheduling and resource requirements to meet both short and long term demands on the department.
• Monitor and evaluate team member verbal and written communications to ensure they meet the requirements of the organization.

Qualifications and Educational Requirements

• Bachelor’s Degree
• 3-7 years management experience in a fast-paced environment.
• Knowledge of ERP systems, NetSuite a plus.
• Be extremely detail oriented.
• Proven experience in people management.
• Excellent interpersonal, organizational, management and communication skills.
• Ability to prioritize, multitask and meet deadlines.
• Able to operate in dynamic work environment.

Key Competencies of Qualified Candidates

• Critical thinking and problem solving skills
• Stress tolerance
• Excellent verbal AND written communication skills
• Influencing and leading
• Conflict management

Please send your resume and cover letter to jobs@scottevest,com. Please reference your ability and desire to live in Ketchum, Idaho along with your salary expectations. We would love to hear your opinion about our products too!

Operations Manager
SCOTTEVEST, Inc. is the world’s most innovative travel and every-day clothing company, based in Ketchum, Idaho. Recently listed on INC. Magazine as one of the fastest growing private companies in America, boasting a 100% year-over-year growth for the past 2 years. We are looking for an Operations Manager who would love to live and work in Ketchum, Idaho. Do you love to ski, hike, fish, and bike? Do you have aspirations to one day be a COO? Do you thrive in a fast paced environment and are you willing to roll up your sleeves and get it done? Are you a multi-tasker with the ability to work across multiple disciplines? Can you keep projects on budget and on schedule? If so, this could be the perfect opportunity to join our dynamic team and impact the future of the company.

You will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.

Main Job Tasks and Responsibilities

• Manage and oversee a multitude of strategic projects related to IT, Sales, Marketing, Operations and Finance.
• Implement project management technology solutions to ensure projects are completed within the estimated budget as well as the stipulated deadline.
• Provide regular follow-up i.e. conduct follow-up meetings, documentation and project reports on a timely basis.
• Lead the planning and implementation of project.
• Facilitate the definition of project scope, goals and deliverables.
• Define project tasks and resource requirements.
• Develop full scale project plans.
• Assemble and coordinate project staff.
• Manage project budget.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Track project deliverables using appropriate tools.
• Provide direction and support to project team.
• Quality assurance.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project outputs.
• Project evaluations and assessment of results.

Qualifications and Educational Requirements

• 3-4 years of Project Management and Network Administration experience
• Bachelor’s Degree
• Strong knowledge of computing and computer network hardware, software and peripheral equipment, including MAC’s and PC’s.
• Strong knowledge of computer network security systems, procedures, techniques and applications.
• Knowledge of ERP systems, NetSuite a plus.
• Knowledge of both theoretical and practical aspects of project management.
• Knowledge of project management techniques and tools.
• Direct work experience in project management capacity.
• Proven experience in people management.
• Proven experience in strategic planning.
• Proven experience in risk management.
• Proven experience in change management.
• Proficient in project management software.
• Excellent interpersonal, organizational, management and communication skills.
• Ability to prioritize, multitask and meet deadlines.
• Able to operate in dynamic work environment.

Key Competencies of Qualified Candidates

• Critical thinking and problem solving skills
• Planning and organizing
• Stress tolerance
• Decision-making
• Communication skills
• Influencing and leading
• Delegation
• Team work
• Negotiation
• Conflict management
• Adaptability

Please send your resume and cover letter to jobs@scottevest,com. Please reference your ability and desire to live in Ketchum, Idaho along with your salary expectations. We would love to hear your opinion about our products too!

Video Storyteller/Shooter/Editor/Motion Graphics w/Great Sense of Humor - Relocation Required (Sun Valley, ID)
We are SCOTTEVEST (www.scottevest.com), a clothing line famous for our tons of hidden pockets, and we are currently in a major growth phase! Even better... we're based in Sun Valley, Idaho (ski, snowboard and summer haven!). This position is based in Sun Valley, so if you're not familiar with SV and willing to relocate, read no further.

We are seeking a hilarious storyteller to join our in-house marketing team. The medium for these "stories" is video, and you will be responsible for scripting, setting up, shooting, editing and motion graphics... but while the technical skills are vital to succeeding, the mindset and talent for crafting a story is even more important. This is a very fast-paced position at a quickly growing company, and you will be joining a close-knit team who already knows the lay of the land. You MUST have a great sense of humor (and it can't just be your Mom who thinks so), be organized, creative, a fast worker and a fast learner. We appreciate the art of filmmaking, but our goals are brand and marketing driven, and we're not looking to craft artistic masterpieces (well, maybe a few). Videos will range from down-and-dirty one take videos (slap on an intro/outro > render > post) to teleprompter driven product demos with b-roll, cutaways and VO to behind-the-scenes documentary/mockumentary filming of office antics. Fair warning: we shoot A LOT on greenscreen, and although we have a pretty sweet studio setup, if you can't key cleanly and quickly you will not do well here. 99% of what we shoot is for the web, so be up on encoding, youtube posting, etc. End goal: put out videos that people NEED to pass around to all their friends... viral.

You will need the following:

Mindset

• Impeccable sense of comedic timing and a GREAT sense of humor. We push the envelope - and sometimes cross the line - but that is not our focus. Infusing edgy humor without alienating shoppers is the goal.
• Ability to take loose direction and run with it.
• Have a knack for ingesting content and picking out key scenes to include in a polished presentation.
• Ability to take critique and implement changes based on it. We move too fast for "compliment sandwiches" so you will need a thick skin and know that critiques are meant to achieve the ultimate goal.
• Great work ethic. Life doesn't just happen 9-5, so there needs to be some flex in your schedule.
• We need you to be organized at your core, not just as something you do to files. Mental organization and the ability to think things through to their logical conclusion is critical; file organization flows from that.
• Sense of urgency. We move very fast and you need to keep up.
• Be a communicator - we do a lot through email, and you need to be able to do so as well.

Skills

• Expertise in Mac editing suites from iMovie to Final Cut (Express or Pro), Live Type and After Effects/motion graphics.
• HD filming is ~50% of the job. We have a variety of equipment, a lot of it high-end consumer or pro grade.
• Motion graphics (and/or graphic design) experience is preferable, as well as a cool aesthetic. If you don't know motion graphics and adding text, etc. brush up on those skills.
• Lighting experience is critical. You don't need to have awards for it, but as stated we use greenscreen a lot and it doesn't work without great lighting. We have the gear.Great work ethic. Life doesn't just happen 9-5, so there needs to be some flex in your schedule.
• Still photography skills (products, people) are a MAJOR plus.
• Bottom line: be well rounded. Creative brainstorming, basic scripting, know story structure inside and out, be able to light, set up basic sound, shoot, edit, render, post. Regardless of the tools, you need to be able to put together a logical, funny story from a variety of materials.

Some of Our Work and things we like (we have 1000+ videos on Youtube, so this is a very small selection)

• iPod Spoof (the first one on youtube, actually)
• iPhone Commercial Spoof "There's a Pocket for That"
• Scott's Conversion to Mac - this is our sense of humor/timing
• Cat Attack (we thought this was "almost" funny)
• The What's In Your SCOTTEVEST Contest Video
• Explaining our flagship product, the Travel Vest
• An industrial: How to Wire Your SCOTTEVEST

Next step? Send us something that will make us laugh. A lot. Your portfolio/reel is more important than your resume, but send both along with a quick cover letter/note about why you are the right person for the job and your role for each production in your reel. Bonus points if that makes us laugh, too... but if we're laughing at your resume, well, that's probably not good. We are looking to fill this position immediately and have a backlog of projects to be completed, so don't delay. This can start off as project based and then evolve into fulltime.

Public Relations Coordinator
Run our PR program from end to end, including strategy, media outreach, responding to media inquiries, management of copywriter(s) and/or writing press releases. Provide fresh ideas and experienced management of PR-based brand awareness building programs for online, print and TV media. Scottevest actively engages and promotes new products and unique clothing technologies broadly to the public. Your knowledge of web methodologies and social media, trade shows, print, and other measures to build brand and product awareness by generating buzz leading to significant press placements is necessary. A Bachelor's Degree and five or more years of demonstrated experience with PR including marketing, writing, and advertising in an E-commerce industry is required.

Please send your resume, cover letter and salary requirements to jobs@scottevest.com.

Along with your resume, please send us a cover letter specifying your salary requirement and desire to live in Ketchum, Idaho. In your cover letter, please identify 1-2 things about our website that strike you as good and/or bad, and tell us why in a brief sentence. We look forward to hearing from you!

Graphic Designer/Developer
We are in the middle of an unprecedented growth cycle and are looking for a full-time, top-notch graphic designer with (at least intermediate) web-development experience. Be ready to hit the ground running - we work at a very fast pace and you will be expected to keep up. After a trial period of several projects, the successful candidate will transition to full-time work with our standard benefits package. Relocation to Ketchum/Sun Valley, ID is required.

Listed in order of importance, you need to have these skills:

• Design for web (including image optimization)
• Photo manipulation
• Design for print (including magazine advertising)
• Vector artwork
• Flash Animation (including basic actionscript, experience designing banner ads)
• Design for apparel (woven tags, etc. not just designs for screen-printed t-shirts!)
• 3D rendering

It would be ideal if you can design/build sophisticated web pages using CSS, HTML, MySQL, HTML5, etc. but if your other skills are good enough this may not be an absolute requirement. In any case, you MUST have a working knowledge of design and development for web... we are primarily an online retailer.

Programs Required:

• Photoshop (CS3 or 4)
• Illustrator
• Flash (mostly animation & some actionscript)
• Dreamweaver or other web editor
• InDesign

We will NOT consider any candidate who does not provide a portfolio (e.g. PDF, links to work, etc.) with their application. We will primarily judge your application based on your work. Please familiarize yourself with our brand and online image on our site. Send your portfolio, resume, cover letter with expected salary and desire to live in Ketchum, Idaho to: jobs@scottevest.com. In your cover letter, please identify 1-2 things about our website that strike you as good and/or bad, and tell us why in a brief sentence. No calls, please.

Our future hiring plans include:

Marketing Roles
E-commerce marketing experience needed

Garment Industry Experience
Designing, sourcing, manufacturing, etc. -- please tell us about your experience

Do you have the talent, skills, and desire to join SCOTTEVEST in Ketchum, Idaho? Do you love being in a fast-paced, open, highly communicative and creative environment? Please send us your resume along with salary requirements and let us take a look.